The following is non-technical information for teachers using Schoolshape. If you are an IT administrator and are interested in technical information about schoolshape, please see Information For IT Staff.
Q: I would like to log in as one of my students. What is their password?
A: You set the students' passwords when you entered them into the system, but they may have changed their password since then. If you entered the students into the system during 2009, the default password was 'schoolshape'.
You can reset their password to the default from your account by clicking 'My Students' , selecting a student and clicking 'reset password'
Q: Can the recordings be accessed from anywhere, including home?
A: Yes - all you need is a computer and access to the internet.
Q: Are there any costs involved for the senior schools to moderate the CE Speaking Tests?
A: No, there is no charge for moderation. The system is financed by a small exam entry fee which is similar to the cost of cassettes, postage etc.
Q: Is there any special software to install?
Q: Do I need to download Schoolshape onto my computer?
A: No. Just go to lab.schoolshape.com and you can use our service.
Q. Can I set work and have a teaching assistant do the assessment?
Yes: when setting work, click the 'Advanced' tab, then select whomever you wish from the list of staff.
Examinations
Q: Which senior schools have agreed to moderate the CE Speaking Tests online?
A: Go to [node:
Q: I need to enter one pupil for the January CE exam but on my home page it says ‘Continue exam’ rather than ‘enter exam’. They all did a practice exam in November but that is all finished with now. What do I need to do in order to be able to enter this one pupil?
A: Simply click the Examinations tab, then click 'Enter Exam'
Q: We are having some difficulties as when both myself and my colleague log in ( we do exams at the same time) the system logs one of us out!!
A: You cannot log in as the same teacher twice. Each teacher must set their own exam. You will then both be able to conduct exams at the same time.
Q: Is there back-up in case there is a technical problem causing the system to become unavailable?
A: The system is designed to continue recording the candidate even if there is an interruption in the junior school's internet connection. All data is automatically backed up.
Recording, Sound and Microphones
Q: My recording has a lot of background hiss, how do I get rid of it?
Q: My recording is poor quality, how do I improve this?
Q: My recording is distorted, what is happening?
